Service Request.

Deleted Data Need to recover previously deleted data.

Clicking / Ticking Audible clicking or ticking from the computer.

Slow / Won't Copy Data is visible but very slow to access or copy.

Not Detected Computer doesn't recognize the device at all.

No Power Won't turn on or power light is blinking.

Dropped / Physical Damage Device was dropped and is not functioning.

Blinking Activity Light Activity light won't stop blinking continuously.

Buzzing / Beeping Audible buzzing or beeping from the hard drive.

Water / Fire Damage Device damaged by liquid or heat exposure.

Ransomware / Malware Data encrypted or corrupted by a threat actor.

Slow Performance System is running significantly slower than normal.

Unknown / Other Issue not listed — I'll describe below.